BD Bijli believes gaming should be fun — not stressful. We want every member to enjoy gaming in a healthy mindset, within their own limits. Your happiness and safety are our responsibility.
We are more than just a gaming platform — we treat our members like family. BD Bijli is committed to ensuring that gaming never becomes a source of harm to families, financial hardship, or mental distress.
Responsible gaming means keeping gaming a healthy form of entertainment — not turning it into a source of income or the center of your life. At BD Bijli, we consistently remind you: play for fun, and never rely on winning money.
Online gaming is growing rapidly in Bangladesh. Millions of players enjoy slots, crash games, and betting on BD Bijli. However, a small number of people sometimes find that gaming gets out of control. In those moments, BD Bijli is here — without judgement, and with a helping hand.
Responsible gaming means following a few simple principles: set a budget, respect time limits, never chase losses, and prioritize time with family and friends over gaming. BD Bijli has built a range of tools to help you put these principles into practice.
If you feel gaming is having a negative impact on your life, acknowledging it takes courage. BD Bijli respects that brave decision and is ready to provide all the support you need.
BD Bijli's Responsible Gaming Program
Our free tools to help you stay in control of your gaming
Set daily, weekly, or monthly deposit limits. Once a limit is set, BD Bijli enforces it strictly. Increasing your limit requires a 7-day cooling-off period.
Decide in advance the maximum amount you are willing to lose in a session. Once you hit that limit, BD Bijli automatically stops your gameplay — no chasing losses.
After a set interval, you will receive a reminder showing how long you have been playing. Choose whether you want the reminder every 30 minutes or every hour — it is entirely up to you.
If you need a short break, you can take a cooling-off period of 24 hours to 30 days. During this time, you will not be able to log in to your account or play any games.
You can self-exclude for anywhere from 6 months to 5 years, or permanently. This is the most powerful tool available — once self-exclusion is active, your account cannot be accessed under any circumstances.
Access a detailed report of your gaming history, time spent, and expenditure at any time. Understand your own patterns for yourself.
If you notice any of the following signs in yourself or someone close to you, it may indicate problematic gaming. Take an honest look at yourself.
Returning to play repeatedly in an attempt to recover lost money is the most common sign of problematic gaming.
Hiding your gaming from family or friends, or lying about how much you play.
Using money meant for bills, debts, or loans on gaming, or borrowing money to fund gaming.
Spending time gaming at the expense of work, studies, or family.
Feeling anxious, irritable, or angry when unable to game.
Repeatedly failing to cut down or stop gaming despite deciding to do so.
Answer the following questions honestly for yourself:
Do I often gamble beyond my set budget?
Have I lied to my family about my gaming?
Do I tend to stake more money after a loss?
Is gaming affecting my sleep, work, or studies?
Do I turn to gaming to cope with problems or stress?
Do I get angry when told to stop gaming?
Do I put my winnings back into gaming instead of saving them?
Have I borrowed money or taken on debt to fund gaming?
Getting help at BD Bijli is easy, fast, and completely confidential
Step 1: Contact Us via Live Chat
Click the Live Chat button in the bottom corner of the BD Bijli website. Tell us: "I need responsible gaming support." A specialist will be connected with you right away.
Step 2: Share Your Situation
No judgment, no shame. Just tell us what kind of help you need — budget limits, a break, or self-exclusion.
Step 3: Set Up Your Tools
Our support team will set up your preferred tool — budget limits, cooling-off, or self-exclusion — in just a few minutes.
Step 4: Follow-Up Support
Our Welfare Team will follow up with you as needed. A referral to a professional counselor is also available upon request.
Speak with BD Bijli's Welfare Team. If needed, you will be referred to a professional mental health specialist — completely free of charge.
If you feel a family member is engaging in problem gambling, reach out to BD Bijli. We provide guidance and support for families too.
All responsible gaming support information is completely confidential. Nothing is shared with anyone.
Find information, self-help guides, and advisory resources on gambling addiction in Bengali. Knowledge is the first step toward protection.
Our commitment goes beyond words — it shows in our actions
No one under 18 can open an account at BD Bijli. Every member's age is verified through a strict KYC process.
BD Bijli's automated system detects unusual gaming patterns and sends alerts automatically.
BD Bijli's Welfare Team is specially trained in responsible gaming and mental health support.
After long sessions, BD Bijli automatically suggests taking a break and displays a session summary.
Get help without any language barrier. All of BD Bijli's responsible gaming services are available in Bengali.
BD Bijli adheres to the guidelines of GamCare and other international responsible gaming organizations.
Questions you might have
Gaming at BD Bijli is more than winning or losing — it's a healthy source of fun, excitement, and entertainment. If you're not yet a BD Bijli member, join today and start with a commitment to responsible gaming.
Check Your Gaming Health